Peter Perrino Photography wants you to be thrilled with your purchase and will do what we can to make sure your buying experience is a good one. Please read the following policies carefully.
We stand behind the quality of our products. If you receive an item with a printing mistake or a product that is damaged during shipping, we will cover the cost of a reprint.
Please contact us and we will pass on the information to our manufacturing company to get a new product to you in a timely manner. To resolve cases, we must be contacted within 10 working days of receipt of the product for US and Canadian orders or within 15 working days of receipt of the product for International orders.
When contacting with an issue, photos for reference MUST be included as we work with a manufacturing company and they will not consider refunds without photographs. Contact: firstname.lastname@example.org.
Barring shipping damage or a misprint - All sales are FINAL (no refunds or exchanges are accepted due to the made-to-order nature of our products).
All of our products are MADE-TO-ORDER specifically for you and can’t be put back into “stock.” Once your order is placed and payment cleared NO CANCELLATIONS will be accepted as your item is already “In Production.” Your order is immediately sent to our factories that work around the clock, 24/7, to get your print to you in an expeditious manner.
Purchasing art online should be a deliberative process. We suggest you have a look around our online gallery and save your favorites with the Wishlist feature. Create an account to keep your favorite prints on file until you return.
Carefully consider the art and the wall where you want it to hang. Measure your wall and use masking tape to mark out a couple of different print sizes. Examine the Print Scale sizing charts on each product page. Only after this due diligence, consider placing an order. Following this method will lead to the perfect size print for your home or office.